RETURNS & REFUNDS
How do I return my order?
Please refer to our returns information page by clicking here.
How do I exchange my order for something else?
We do not offer exchanges, however, if you want to return your order for a different fitting, you will need to order the new product at the same time/before sending the unwanted item back.
How long will it take for my refund to be processed?
Refunds can take up to 14 working days to appear in your account from the date the parcel is returned. If you return more than one item, the items may not all be processed at the same time.
Why haven't I received my refund yet?
If you haven't received your refund within the expected timeframe, please get in touch with our Customer Care Team. Be sure to provide your email address and order number/receipt.