Elstead Lighting

Brand	Elstead Lighting
Product code	WINDSOR6 GR
Area of Use	For Internal Use Only
Material	Steel
Finish	Graphite
Measurements	Height 885mm x Width 695mm x Minimum Drop 1121mm - Maximum Drop 2582mm
Supplied with	1500mm of chain.
Supply	Mains Supply 230v
Bulb	6 X 60W E14 (Not supplied)
Dimmable	Yes
Energy rating	A - E
Warranty	2 years

The Windsor collection designed by Elstead Lighting is inspired from royal symbols within our English heritage. This “crown” shaped chandelier is hand crafted in our UK factory.

Now available in a Graphite finish, the complete Windsor collection can be viewed here

The Windsor collection is also available in a Gold Patina with crystals adornments for a more luxurious feel.

In order to ensure your light fitting arrives in perfect condition, it may require some simple assembly to complete installation.

1. We offer free standard delivery on orders within the UK Mainland* (an additional fee applies for the Isle of Wight, the Isle of Man, the Scottish Isles, parts of Scotland, Northern Ireland, the Channel Isles and International and Collingwood orders under £150 will incur a £12 delivery fee)

2. Delivery times may differ between brands.

3. Once your order is authorised, we will either confirm that your fittings are ready for dispatch or provide you with an estimated delivery date.

4. If you have purchased an item marked as 'Pre-Order', please make note of the release date (delivery will take place shortly after the item comes back into stock).

5. If you require next working day delivery, please either call us on 0208 925 8639 or contact us via our "Live Chat" and we will try to assist you.

6. Orders placed over the weekend will be processed on the following Monday.

7. Deliveries are not made on Bank Holidays.

1. Email sales@moonlightdesign.co.uk with your order number, the item(s) you wish to return and why you want to return your order

2. You will receive a response from us within 48 hours, including an RMA number and the returns address (this will not be our London address)

3. Attach a piece of paper or label to your return with your RMA number clearly stated

4. Take it to your local post office, book a courier collection/ drop off service (we use Interparcel)

5. Make sure you keep your proof of postage and keep an eye out for an email from our returns team

- All products must be in their original re-saleable condition, with all original packaging intact.

- If you are in possession of the goods you are under the duty to retain them and take reasonable care of them.

- If the fitting is unsuitable or no longer required, you will need to return the fitting at your own cost using a trackable method (i.e. 1st class recorded or by courier).

- Once you have received the RMA number, you must post the item within 10 days or you will be charged a 20% restocking fee.

- Your refund may be refused if the fitting arrives back damaged due to insufficient packaging, is re-sealed using coloured tape or is sent back in anything other than the original packaging.

- We cannot accept returns on made-to-order items; including EcoSmart firepits, tables and bowls, GlammFire products and Collingwood bollards (unless faulty).

- You will not have any right to cancel a purchase for the supply of any goods made to your specifications or clearly personalised or which by reason of their nature cannot be returned.

- Please be aware that you will lose your right to cancel a contract for the provision of services during the cooling-off period once we have commenced activation of the services or you use the services, whichever is the earlier.

- Goods returned outside of the 14-day 'cooling-off period' may be accepted at our discretion and may be liable up to a 40% re-stocking fee.

Due to a recent increase in shipping costs, all orders to the following locations will incur a £40 shipping cost

All shipping to the below locations is an economy service (approx 3-5 days). If you require a faster service, please contact us to assist you further.

Northern Ireland
Isle of Man
Channel Islands
Highlands and Islands

(Isle of Scilly - please email us for a shipping quote)

Moonlight Design is proud to announce that they are registered and approved members of Trusted Shops who allow you to shop online with peace of mind and money-back guarantees.

Being members of this organisation we have to follow strict guidelines as laid down by Trusted Shops which means that you will get a quality and fair service.

Credit Card Security

Here at Moonlight Design we take your credit card protection very seriously. For your security whilst shopping with Moonlight Design, we use an independent Payment Service Provider called Klarna.

Klarna has achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI). They adhere to the most stringent levels of fraud screening, ensuring that your details remain secure throughout the transaction process.

Transaction security

All transaction information passed between merchant sites and Klarna’s system is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from Klarna are signed using MD5 hashing to prevent tampering. You can be completely assured that nothing you pass to Klarna’s servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

Encryption and Data Storage

Once on our systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data we hold is extremely secure and we are regularly audited by the banks and banking authorities to ensure it remains so.

Links to banks

Klarna has multiple private links into the banking network that are completely separate from the Internet and which do not cross any publicly accessible networks. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with.

Employee access

No individuals within Klarna are able to decrypt transaction information or cardholder data. Klarna systems only allow access to their most senior staff and only in extenuating circumstances (such as investigations of Card Fraud by the Police). Your transaction information and card information is secure even from our their employees because their systems never display the full card numbers, even on administration screens.

PCI Compliance

Klarna is also audited annually under the Payment Card Industry Data Security Standards (PCI DSS) and is a fully approved Level 1 payment services provider, which is the highest level of compliance. We are also active members of the PCI Security Standards Council (SSC) that defines card industry global regulation.

What is PCI?

The PCI standard was co-written by Visa and MasterCard International in order to establish a standard set of requirements throughout the payment card industry. It was designed to establish and enhance data security for credit card processing. The standard is also endorsed by American Express.

PCI is applicable to all/any entities that store, process or transmit cardholder data and consists of the following requirements:

· To build and maintain a secure network
· To protect cardholder data
· To maintain a vulnerability management program
· To implement strong access control measures
· To regularly monitor and test networks
· To maintain an Information Security Policy

If you have any questions or concerns about security please do not hesitate to contact us on 020 8925 8639

Elstead Lighting Windsor Graphite 6 Light Chandelier

Delivery & Returns

UK Mainland Orders

Delivery Information

International Orders

How to Return

Faulty Items

Delivery Outside Of UK