We offer FREE next working day delivery on all orders within the UK Mainland (but excluding the Isle of Wight, the Isle of Man, the Scottish Isles, parts of Scotland, Northern Ireland, the Channel Isles and International).
Once your order is authorised, we will either confirm that your fittings are ready for dispatch or provide you with an estimated delivery date.
There is a charge for 'Next Business Day by Noon' delivery which is £30.00 for the UK Mainland only
For Saturday delivery (by Noon) the cost is £50.00 for the UK Mainland only
The cut-off time for orders to be dispatched the same day is 1pm.
If you are ordering after this time and require next working day delivery, please either call us on 0208 925 8639 or contact us via our "Live Chat" and we will try to assist you.
If you would like to upgrade your delivery service so you receive your products before noon, your order must be placed by noon on the previous working day (subject to availability).
Please note: You will only need to click the upgrade ONCE per order regardless of how many products you purchase
a) We will deliver the Goods to the address you specify for delivery in your order. It is important that this address is accurate. Please be precise about where you would like the Goods left if you are out when we deliver. We cannot accept any liability for any loss or damage to the Goods once they have been delivered in accordance with your delivery instructions.
b) We will aim to deliver the Goods by the date quoted for delivery but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time.
c) Please note that if you order goods for next day or timed delivery this must be submitted before 12 noon to guarantee this service. If ordered after 12 noon, we cannot guarantee next day or timed deliveries but we will do as much as possible to get the items to you in the time specified.
d) Standard deliveries are Monday-Friday between the hours of 9am-5pm.
Moonlight Design has reluctantly decided to temporarily suspend shipments outside of the UK until such time that the Covid situation improves and a final Brexit decision has been agreed and our services adapted to meet the new requirements.
We sincerely apologise for any inconvenience this may cause you.
If you do need any further assistance please email us at firstname.lastname@example.org