Delivery Info

Christmas and New Year

Moonlight Design will be closed from 4pm on Friday 22nd December 2017 and will re-open at 9am on Tuesday 2nd January 2018.

Phone lines will be open until 4pm on Friday 22nd December 2017 and will re-open at 9am on Tuesday 2nd January 2018. All telephone messages will be answered after this time.

Email enquiries will be answered on an adhoc basis. Please be aware that we cannot advise in regards to stock until 2nd January 2018.

All orders placed from 22nd December will not be dispatched until an earliest date of week commencing 2nd January, stock allowing.

We wish all of our customers a very Merry Christmas and a Happy New Year and apologise for any inconvenience the above may cause you.

We offer FREE next day delivery on all orders within the UK Mainland (but excluding the Isle of Wight, the Isle of Man, the Scottish Isles, parts of Scotland, Northern Ireland and the Channel Isles.)

If you would like to upgrade your delivery service so you receive your products before noon, your order must be placed by noon on the previous working day (subject to availability). Please click on the appropriate link above to confirm.

Please note: You will only need to click the upgrade ONCE per order regardless of how many products you purchase

A) We will deliver the Goods to the address you specify for delivery in your order. It is important that this address is accurate. Please be precise about where you would like the Goods left if you are out when we deliver. We cannot accept any liability for any loss or damage to the Goods once they have been delivered in accordance with your delivery instructions.

B) We will aim to deliver the Goods by the date quoted for delivery but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, the delivery date will be extended by a reasonable period and we will contact you to arrange an alternative time.

C) Please note that if you order goods for next day or timed delivery this must be submitted before 12 noon to guarantee this delivery. If ordered after 12 noon, we cannot guarantee next day or timed deliveries but we will do as much as possible to get the items to you in the time specified.